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Privacy Policy

Broadland Drinks is committed to protecting the privacy of our users and customers whilst providing you with drinks from all around the world, in all popular packaging formats, in both branded and private label format.

Our privacy policy will help you understand what personal data you provide to us whilst using the website, how we use it and protect it and what choices you have.

This privacy policy applies to the use of the website www.broadlanddrinks.com which is owned by Broadland Drinks Ltd.

Broadland Drinks Ltd understands how important it is to maintain your privacy.  That’s why we put such a high importance on ensuring that your information is kept private.  We DO NOT and WILL NOT rent, sell, trade or lend your personal information to third parties without your explicit consent.

Please read this privacy policy to understand how we use and protect the personal information you provide to us whilst using the Website.  All references in this privacy policy; to the “Website” refer to this website located at www.broadlanddrinks.com; to “Services” refer to the services that we offer from time to time; to “we”, “us” and “our” refer to Broadland Drinks Ltd; to “you” and “your” are to you, the Website user.

Broadlanddrinks.com allows you to browse our extensive services and portfolio.  Some personal information is collected to facilitate customer service.  Broadlanddrinks.com believes you should be well-informed about our policies, so you can make informed decisions about your personal information.

Broadlanddrinks.com contains links to sites.  Broadlanddrinks.com is not responsible for the privacy policies and/or practices on other sites.  When linking to another site a user should read the privacy policy stated on that site.   Our Privacy Policy only administers information collected on Broadlanddrinks.com.

This privacy policy is incorporated into and is subject to our Website Terms of Use.  Your use of the Website and our use of any personal information you provide to us are both subject to the terms of the privacy policy and to our Website Terms of Use.

Persons under the age of 18 are not eligible to use our service and you must not provide us with your personal information if you are not of legal age to purchase alcohol in the jurisdiction in which you reside and (if different) in the jurisdiction in which you are accessing the Website.  We do not intend to collect personal information from any individuals under the legal purchase age or market alcoholic beverages to anyone under the legal purchase age.  If we receive notice or believe that someone under the legal purchase age has provided us with personal information we will make every reasonable effort to delete such personal information from our files.
 
  1. What data is collected and what will it be used for?
Broadlanddrinks.com gathers submitted user information such as location and email address to verify users.  Broadlanddrinks.com also logs non-personally-identifiable information, such as IP address and browser type, from all visitors to the site.  This data is used to manage the website, track usage and improve the website services.  IP addresses are recorded for security and monitoring purposes.  IP addresses and information stored via cookies is used to gather statistics about the number of people who visit the Website and to customize the Website’s content, layout and our products and services. 
When you visit our Website you may be asked to provide certain information about yourself including (for example) your name and your contact details.  We will collect and store this data together with other personal data we may collect from you from time to time, including  (for example) from emails or other correspondence that you send to us.  We may also collect information about your usage of the Website.
Broadland Drinks would like to contact you from time to time about our activities.  When this is the case, we will ask you to opt-in to any or all of the list below:-
  • New and existing products
  • Promotions/Special offers/Competitions
  • Events
  • Awards
  • Take part in customer feedback
We promise to only process your data as outlines in this privacy policy and where you have given your consent.
  1. How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
 
3.            Who will we share your data with?
We do not sell or otherwise share personal data about you except as described in this Privacy Policy.  We share personal information with third parties who perform services on our behalf based on our instructions, for example for the pick-up and delivery of orders.  These third parties are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
 
We promise not to share your data with any third parties or individuals, other than as outlined above, unless we are obliged to by law, for purposes of national security, taxation and criminal investigations.

4.            How long will your data be stored for?
We promise to keep your data only as long as necessary for the purpose we use it and will regularly check with you that your data remains up to date.

5.            How will we protect your data?
We promise to look after your data using appropriate technical and organizational procedures to keep it safe.

6.            What are your choices?
You have the right to be informed – We will always be transparent in the way we use your personal data.  You will be fully informed about the processing through our privacy policy.

You have the right to access – You have a right to request access to the personal data we hold about you and this should be provided to you within 40 days.  If you would like to request a copy of your personal data, please contact us at sales@broadlanddrinks.com

You have the right to rectification – We want to make sure that the personal data we hold about you is accurate and up to date.  If any of your details are incorrect, please contact us at sales@broadlanddrinks.com and we will amend them. 

You have the right to be forgotten – You have the right to have your data “erased” in the following situation:-
  • Where the personal data is no longer necessary in relation to the purpose for which it was originally collected or processed.
  • When you withdraw consent.
  • When you object to the processing and there is no overriding legitimate interest for continuing the processing.
  • When the personal data has to be erased in order to comply with a legal obligation.
If you would like to request erasure of your personal data, please contact us at  sales@broadlanddrinks.com. Please note that each request will be reviewed on a case by case basis and where we have a lawful reason to retain the data, it may not be erased. 

7.            Updating our Privacy Policy
From time to time we may made amendments to our Privacy Policy.  If we make amendments, we will post them on our site to make you aware of the amendments. 

8.            How to contact us
Broadland Drinks Ltd cares about your privacy.  If you have any queries regarding this Privacy Policy or believe that a breach has occurred please contact us:-
Address:              Broadland Drinks Ltd
                               Chapel Street
                               Cawston
                               Norfolk
                               NR10 4BG
 
Telephone:         01603 872474
 
Email:                   sales@broadlanddrinks.com
 
Broadland Wineries
The New Winery
Cawston
Norfolk
NR10 4BG UK

Company registration no: 859 081
AWRS registered: XAAW00000100376
VAT number: 104 655 979
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